Help & solutions
Blocked values / deactivated sensor
A reading (e.g. pressure, humidity, rain, temperature) was blocked by an administrator or should be reactivated.
Data transmission problem
The station no longer sends data, data arrives only intermittently or the transmission method should be changed.
Login, password & username
Cannot log in, forgotten password or username, captcha problems.
Registration & activation
Register a new station, activation of a registered station.
Station details & hardware
New hardware, additional sensors, change of location, altitude or name.
Display, widgets & app
Values displayed incorrectly, widgets/banners, AWEKAS app, webcam.
Data export & API
Data export, data import, AWEKAS Data API, data access for third parties.
Account deletion & account data
Delete account or station, change email address, privacy requests.
AWEKAS plus, station web & licences
AWEKAS plus, station web (also on your own subdomain), invoices, contracts.